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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Byron winstead

June 9, 2025

5  out of  5
rating by Byron winstead
"Haleywas well informed, pleasant to work with and was a big help in this stressful process."
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Sonja London-Hall

June 7, 2025

5  out of  5
rating by Sonja London-Hall
"We returned to State Farm from a try with Allstate. So far the service and human contact is 150% better. Haley is a great agent and we recommend her and State Farm to all of Flagstaff."
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Jay Levin

June 6, 2025

5  out of  5
rating by Jay Levin
"Recently needed to get new home owners insurance for a second home in Payson. I received a quote within 24 hours of placing my request. I ended up switching my pre-existing home, auto, and other insurance policies over to State Farm as well. Haley was fantastic. Very responsive, professional and made the process a breeze. Highly recommend!"
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Joe Peavy

June 5, 2025

5  out of  5
rating by Joe Peavy
"This office is awesome! Aurora was friendly, compassionate, and helped me understand my questions. I recommend state farm Brandon Redfern's office"
We responded:
"Thanks Joe!"
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Lezlie Cavanaugh

June 4, 2025

5  out of  5
rating by Lezlie Cavanaugh
""We’ve been with State Farm for years, and recently needed to adjust our insurance. We had the absolute pleasure of working with Haley Fogliano from the Brandon Redern office in Flagstaff. Haley went above and beyond to find the perfect policy for us, demonstrating professionalism, expertise, and a genuine commitment to our needs. Her exceptional service made the process seamless, and we couldn’t be more grateful. If you're looking for a top-notch insurance agent, we highly recommend Haley!""
We responded:
"Thanks Lezlie! Haley truly cares about doing a great job. She appreciates your kind words!"
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Patty Gallup

June 3, 2025

5  out of  5
rating by Patty Gallup
"Moses, was outstanding and very knowledgeable. Definite 5star plus⭐️⭐️⭐️⭐️⭐️+"
We responded:
"Thanks Patty! Moses is awesome and we’re glad to have him here!"
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Stewart W. Lasseter

June 2, 2025

5  out of  5
rating by Stewart W. Lasseter
"Haley Fogliano helped us to establish new policies for Home, Auto, and RV insurance. The process went very smoothly and she was quite helpful and personable. Importantly, we achieved significant savings in comparison with our previous policies."
We responded:
"Glad she could save you $$$! Thanks for the kind review, she’s awesome!"
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Jenny Air2good

May 31, 2025

5  out of  5
rating by Jenny Air2good
"Moses, was professional and friendly, thank you for returning my call with the quote I requested. We are excited to be onboard with State Farm."
We responded:
"Thank you Jenny! Moses was grateful to read this. Glad to have you with us!"
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Sandra Pike

May 27, 2025

5  out of  5
rating by Sandra Pike
"Haley Fogliano was excellent! She went above and beyond to help me with all my insurance needs. I moved my homeowners, and my car and motorcycle to State Farm. She even helped me set up my phone to accommodate the safe driving app. Her friendly and professional personality was so nice to work with. Mike Pike"
We responded:
"Hi Sandra! You’re going to think I’m lying but Haley was literally in my office 20 min ago talking about how kind you guys have been to her. We really appreciate you!"
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Jay Sutliffe

May 12, 2025

5  out of  5
rating by Jay Sutliffe
"Haley has been easy and efficient to work with! Thank you."
We responded:
"Thanks Jay!"
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Laura Nichols

May 1, 2025

5  out of  5
rating by Laura Nichols
"Hailey was awesome she got 2 autos home owners and renters all in about 2 hours done for my mom and I! And it saved us a ton of money and we got more coverage! Thx Hailey"
We responded:
"Haley is awesome! Thanks for the kind review!"
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Cesar Fierro

April 30, 2025

5  out of  5
rating by Cesar Fierro
"Haley was amazing. She was able to help me get the best bank for my buck and bring super patient with all my questions. 10/10 would recommend working with her!"
We responded:
"10/10 is high praise! Thanks a million!"
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Karen Scott

April 24, 2025

5  out of  5
rating by Karen Scott
"Haley F was fantastic. She made switching insurance companies painless"
We responded:
"Pain-free is how we try and roll! Thanks!"
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Haley

April 11, 2025

5  out of  5
rating by Haley
"The whole team is incredible. They really stay on top of things. Haley, Carly, Ashley, Aurora, Christian, Moses and Brandon are all awesome and VERY knowledgeable when it comes to insurance. They really care about meeting customer needs. 10/10!"
We responded:
"Hey Haley, Thanks a lot for your awesome review! I'm really happy to hear that our team, including Haley, Carly, Ashley, Gissell, Jerzi, Alecia, and myself, could provide you with knowledgeable and caring service. We always aim to meet our customers' needs. If you ever need anything else, feel free to reach out. - Brandon Redfern - State Farm Insurance Agent, Flagstaff, AZ"
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Jen Keely

April 10, 2025

5  out of  5
rating by Jen Keely
"Amazing customer service"
We responded:
"Thanks!"
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Haifa Haifa

April 9, 2025

1  out of  5
rating by Haifa Haifa
"Worst service ever."
We responded:
"Thank you for your second review in 2 days. And thank you for showing the lengths that your bullying my amazing team will go. I hope you can find happiness. "
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Haifa Ceasar

April 8, 2025

1  out of  5
rating by Haifa Ceasar
"Worst service I've ever received. I was a State Farm customer for over 20 years. Tried to move my coverage to AZ. From September to April, they could not figure out hoe to transfer my service. I was getting billed in both states. Eventually, they cancelled my insurance and I was left without car insurance, had to scramble to get coverage. Despite my insurance getting cancelled and moving to another insurance agency, they continued to bill me. Worst insurance agency experience in 29 years. I sent an Email to cancel my policy that was cancelled already, Mr Redfern states: "you sound lovely!" No apology for the dis-service, inconvenience, and emotional harm!"
We responded:
"I’m sorry you didn’t like my response to your email but we don’t do well with bullies. Calling my awesome team incompetent just isn’t the way to get your issues resolved. As you see from our hundreds of 5 star reviews we do our best to be great at what we do. The issues you dealt with weren’t solely from things within this agency. Best of luck!"
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Chris Field

April 8, 2025

5  out of  5
rating by Chris Field
"Haley rocks!!!!! Im gonna sound like a comercial but here goes...Haley saved me $1000s, literally! We shopped with multiple brokers and every major carrier. We are middle aged adults with no tickets, good credit and we own our home. But what we were finding in rates was ridiculous...with Travelers for 6 years and our rates near tripled. Had hoped When shopping we would find significant savings and unfortunately we didn't I was frustrated and pissed off and heartbroken about it. One of the Brokers recommended Haley and State Farm and I can't believe how awesome a job they did and how much money we saved. Also very much like Haley's Style fun upbeat and a really good communicator with excellent follow through Big fans!!!! Thanks Haley"
We responded:
"Thanks Chris! Haley enjoyed working with you and we’re glad to have you in our office!"
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Christina Butler

April 5, 2025

5  out of  5
rating by Christina Butler
"Haley F. Is just awesome. Each time I call, Haley greets me with such kindness. I really appreciated her working with me on my insurance needs. She put me at ease and I know that they will do their best for me! Thanks Haley F."
We responded:
"She does that to people! Thanks Christina!"
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Corrin R Johns

April 2, 2025

5  out of  5
rating by Corrin R Johns
"I started my quote today as well as received insurance today Haley F with State Farm went above and beyond. I give her 10 stars for her customer service her great customer service thank you Haley S."
We responded:
"Thank you Corrin! "
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K K

March 10, 2025

5  out of  5
rating by K K
"I wanted to share my positive experience working with Haley. She was personable and did everything in her power to make the experience of switching policies as easy as possible. Thank you to the team!! Also, thank you Aurora, love the calendar."
We responded:
"Haley & Aurora are the bomb! Thanks a million!"
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Pamela Gemin

March 8, 2025

4  out of  5
rating by Pamela Gemin
"Our opinion of this agency recently changed for the better after my very productive conversation with Haley Fogliano, who took the time to explain how the updates to our policy we requested would be implemented and how our cost would adjust. Haley was warm, professional, and thorough. It was truly a pleasure doing business with her."
We responded:
"Glad Haley could turn it around for us! Thanks for the kind review!"
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Alanna Hawley

March 7, 2025

5  out of  5
rating by Alanna Hawley
"Life savers! My previous State Farm office in California majorly effed everything up when I moved to AZ. It was such a hot mess. And this office got everything straightened out right away. I even called back to make sure because it seemed too good to be true that they actually fixed it all haha. But everything has been perfect ever since and it's been several months. Thank you!"
We responded:
"Glad we could help! Thanks Alanna!"
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Ken Ketter

March 6, 2025

5  out of  5
rating by Ken Ketter
"Aurora was very friendly and efficient."
We responded:
"Aurora is awesome! Thanks Ken!"
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Eric Hilborn

February 21, 2025

5  out of  5
rating by Eric Hilborn
"Everytime I come in I am always greeted by a smile and I get great service from Carly."
We responded:
"We love us some Carly here! Thanks Eric!"