State Farm® Insurance Agent Brandon Redfern

"The whole team is incredible. They really stay on top of things. Haley, Carly, Ashley, Aurora, Christian, Moses and Brandon are all awesome and VERY knowledgeable when it comes to insurance. They really care about meeting customer needs. 10/10!"

"Amazing customer service"

"Worst service ever."

"Worst service I've ever received. I was a State Farm customer for over 20 years. Tried to move my coverage to AZ. From September to April, they could not figure out hoe to transfer my service. I was getting billed in both states. Eventually, they cancelled my insurance and I was left without car insurance, had to scramble to get coverage. Despite my insurance getting cancelled and moving to another insurance agency, they continued to bill me. Worst insurance agency experience in 29 years. I sent an Email to cancel my policy that was cancelled already, Mr Redfern states: "you sound lovely!" No apology for the dis-service, inconvenience, and emotional harm!"

"Haley rocks!!!!! Im gonna sound like a comercial but here goes...Haley saved me $1000s, literally! We shopped with multiple brokers and every major carrier. We are middle aged adults with no tickets, good credit and we own our home. But what we were finding in rates was ridiculous...with Travelers for 6 years and our rates near tripled. Had hoped When shopping we would find significant savings and unfortunately we didn't I was frustrated and pissed off and heartbroken about it. One of the Brokers recommended Haley and State Farm and I can't believe how awesome a job they did and how much money we saved. Also very much like Haley's Style fun upbeat and a really good communicator with excellent follow through Big fans!!!! Thanks Haley"

"Haley F. Is just awesome. Each time I call, Haley greets me with such kindness. I really appreciated her working with me on my insurance needs. She put me at ease and I know that they will do their best for me! Thanks Haley F."

"I started my quote today as well as received insurance today Haley F with State Farm went above and beyond. I give her 10 stars for her customer service her great customer service thank you Haley S."

"I wanted to share my positive experience working with Haley. She was personable and did everything in her power to make the experience of switching policies as easy as possible. Thank you to the team!! Also, thank you Aurora, love the calendar."

"Our opinion of this agency recently changed for the better after my very productive conversation with Haley Fogliano, who took the time to explain how the updates to our policy we requested would be implemented and how our cost would adjust. Haley was warm, professional, and thorough. It was truly a pleasure doing business with her."

"Life savers! My previous State Farm office in California majorly effed everything up when I moved to AZ. It was such a hot mess. And this office got everything straightened out right away. I even called back to make sure because it seemed too good to be true that they actually fixed it all haha. But everything has been perfect ever since and it's been several months. Thank you!"

"Aurora was very friendly and efficient."

"Everytime I come in I am always greeted by a smile and I get great service from Carly."

"Just wanted to take some time and share the positive experience I had working with Christian at State Farm Insurance. He was so professional and through in helping me get the insurance we needed for our new home and our automobile. He was so positive and pleasant to work with. He is genuinely a really nice person and so helpful. He was able to take care of our needs and answer all my questions."

"Aurora was professional and listened! She then took care of my issue and followed up, very impressive!"

"I called to resolve an issue with cancelling an insurance policy on a house I had sold. I was lucky to speak with Haley Fogliano. She was professional, helpful, and most of all friendly. It was a very successful interaction."

"We were greeted by Ashley with a friendly smile. She answered all our questions on insurance coverage to met our budget. I commend her on excellent customer service. Thank you Richard & Lula Monroe."

"I recently found the need to shop for new homeowners and auto insurance. Haley and Brandon were quick to respond to my inquiry and was able to provide me with more coverage for less dollars than our previous insurer. I highly recommend State Farm, and specifically this agency, for all your insurance needs."

"I would like to take the time to THANK Haley for her assisting me with my homeowners insurance New Policy. What an outstanding employee you have. She absolutely made me believe I was an IMPORTANT CUSTOMER. It's too bad that we as customers too often are made to feel as though we don't matter. Thank-you Haley for your outstanding customer service!!! Your New Customer Tim Vanaman"

"Haley is awesome! She is professional and courteous. She helped me get more coverage for less and save on auto. Thank you Haley."

"Haley is awesome. She’s very personable, answered all my questions and helped me get the best rates. Thank you!!"

"This Flagstaff State Farm office is amazing, I always receive superb customer service and attention, and I love the fact that they are all locals who understand our needs. Christian Rodriguez was very helpful to me today, thanks so very much!"

"I transferred State Farm agents last year because the one I first got when I moved here was completely unresponsive to a homeowner claim after three and a half years without any contact from me. My experience with Brandon Redfern and his staff has been such a welcome change. I’ve had to add a vehicle and driver to my policy recently, had a brief hiccup b/c the first car I added was a pooch and so had it quickly removed. Both Carli & Ashley worked with me to get the new vehicle/driver added and Ashley even found that I’d previously been billed by mistake and got me a refund. Brandon, Carli & Ashley truly live the “Like a good neighbor…” motto and I’d recommend their office to anyone seeking home, auto or other insurance products. Thanks so much!!"

"I called and left messages and my calls were never returned. We had to go into the office to talk to someone everytime we needed anything. My insurance bill increased drastically this last month and I never got an explanation as to why this happened. We got a cancellation notice for a policy that was never late twice ( even after going back into the office to verify the policy was paid after the first cancellation) and then a late fee another month when the bill was never paid late."

"After a stressful situation move, I was not looking forward to changing my car insurance and going through all the hub-bub. I’m so thankful I got to work with Haley, she was such a delight on the phone and made it super easy for me for this transition. She got a great deal for me too, and I am much happier with the insurance quality."

"The team here is very attentive and efficient. They asked for a lot of information to ensure I was properly covered at a great cost!"